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Sharing Knowledge & Building Connections: Recent Masterclass in Waterford

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What happens when you bring together a room full of passionate business owners and two experts ready to share their knowledge? Magic! That’s exactly what happened at the Granville Hotel in Waterford on April 2nd, where ncco founder Natalie teamed up with the brilliant Margaret Julian for an incredible masterclass on CRM and GDPR. Network […]

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Maintain Momentum Even When Team Members Are Away – using CRM

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Ever had a team member leave or go on holiday, and suddenly all their work grinds to a halt? It’s an all-too-common scenario, and it can cause major headaches for your team and your customers. Without proper internal communication processes, critical information often gets stuck in personal notes or spreadsheets. This makes it almost impossible

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Business systems working against you? Calm the chaos with CRM.

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Does your business rely on multiple systems that just don’t talk to each other? You’re not alone – it’s one of the most common challenges businesses face. Sales might have their own platform, customer service another, and marketing yet another. This fragmented setup creates chaos: teams working in silos, wasted time chasing information, missed opportunities,

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Looking back on 2024

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As the end of 2024 races towards us, we’ve been taking some time to reflect on the milestones, achievements, and experiences that have defined the year for ncco. It’s been a wonderful year of growth, collaboration, and embracing new opportunities, and as a team, we’re very proud of all we’ve accomplished. Here’s a look back

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Seamless Success: How CRM Integrations Break Down Data Silos for Irish Businesses

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Today’s world is data-driven, and having a Customer Relationship Management (CRM) system in place is essential for Irish businesses hoping to maintain a competitive edge and keep up with evolving customer demands.  Many CRM software providers claim to offer an ‘all-in-one’ solution for streamlining processes and making customer relationship management more efficient. But, the wrong

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Ensuring Business Success: CRM Considerations for Irish Business Growth

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With competition on the rise, Irish businesses must be more strategic than ever to keep up. Especially when it comes to managing customer relationships during growth phases, your marketing and sales teams not only need to engage customers, they also need to promote customer loyalty and strengthen relationships to increase stability. This is where Customer

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Listen to Natalie on the ‘That Great Business Show’ podcast

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🎙️ Podcast lovers – we’re thrilled to share that Natalie recently had the pleasure of appearing on the That Great Business Show podcast, hosted by Conall Ó Móráin. The fantastic Stephanie Wickham, Expatriate & Global Mobility Tax Adviser and founder of ExpatTaxes.ie, was right there alongside her. ExpatTaxes.ie is a true CRM success story, and

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CRM Uses: 5 Reasons Your Irish Business Needs a CRM System

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Today’s society is increasingly a global one, and customer expectations are higher than ever. It’s no wonder Customer Relationship Management (CRM) strategies have caught the attention of so many Irish and international businesses.  But, while many Irish business owners are familiar with how important it is to manage customer relationships, the benefits of using the

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