Process Optimisation Archives - ncco

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4 Signs Your CRM Has Been Integrated Right | CRM Integration

CRM (Customer Relationship Management) is a technology for managing all your company’s relationships and interactions with your customers, potential customers, suppliers, stakeholders and community. (Extended Relationship Management – XRM) The main aim of CRM software is to help your business nurture customer relationships, increase sales and profits, improve customer service and to support all business …

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4 Benefits Of Hiring An Independent CRM Consultant

Blog / By The ncco Team

Customer Relationship Management (CRM) software is a great addition to your business. Among many other things, it allows you to track all communications and nurture relationships with customers and leads – which is essential to growing your business. But as good as streamlining your sales process and keeping track of all your customers in one …

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A photo of black tarmac with two large arrows painted on it pointing away from each other - one has the UK flag and the other has the EU flag

Getting Brexit Ready – Practical Tips for Success

Blog / By Natalie Cooke

Although many of us may have Brexit fatigue, now is the time for Irish businesses to shape up and get prepared to ensure a smooth transition and omit the risk of any nasty surprises. There will likely be changes to your internal and external processes and so here at ncco – although we are not …

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A photo of a desk with a laptop, succulent, cup of coffe, smartphone and notebook. The laptop screen shows ncco founder, Natalie Cooke, holding her framed All Ireland Thought Leader Accreditation certificate

Celebrating our Process Optimisation Thought Leader Award & Announcing What’s Next…

Blog / By Natalie Cooke

Nat and Nicky were celebrating our Thought Leader accreditation in the glorious Dunmore East earlier this week. Check out their promise to start sharing hints and tips to improve the efficiency of your business… Watch this space

ncco recieves Business All Star Accreditation for Thought Leader in Process Optimisation

ncco Wins Business All Star Accrediation and is awarded Thought Leader in Process Optimisation

Blog / By Natalie Cooke

ncco is Delighted to receive Business All-Star Accreditation. Our team has been very busy over the last 8 weeks working with the All-Ireland Business Foundation to achieve our Business All-Star Accreditation Certificate. Our founder was awarded with the prestigious title of Thought Leader in Process Optimisation. This accreditation is an outstanding achievement and recognises the …

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What is LEAN Thinking? Can it be used within the Service Industry?

Blog, News / By Natalie Cooke

This a an article I co-wrote with my colleague Steve Halpin of ETAC Solutions (He is a Lean Guru and it’s a privilege to work along with him on a number of Lean programmes running currently) We wanted to create a short simple piece, as many are confused by what Lean really is. We hope …

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Who knew Cobots meant Collaborative Robots?

Blog, News / By Natalie Cooke

Well that was me back in October 2018 – when a dynamic automation and robotics business called Cobots.ie contacted me to work with them on launching the company and creating a website to match this cutting edge company. I work alot with optimising business software for my clients and, part of that, especially in the …

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