Is your CRM working FOR you or AGAINST you? 🤔 Our comprehensive CRM workshops help you find the right-fit solution or optimise what you already have. From half-day audits to full implementation management, we guide you through every step, keeping AI in mind at all times. âś… Independent, unbiased adviceâś… Detailed requirement specificationsâś… Vendor shortlisting […]
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Introduction: The Million-Euro Mistake There’s a dirty secret in the business technology world that nobody talks about: most large organisations have CRMs that simply aren’t working. These aren’t small businesses that picked the wrong platform – these are established companies that invested hundreds of thousands, sometimes millions, in sophisticated systems that promised to transform their
The Half-Done CRM: Why Your Expensive System Isn’t Delivering (And How to Fix It) Read More »
The CRM market is booming, and that’s both a blessing and a curse. With dozens of platforms promising to revolutionise your business operations, the choice has never been more overwhelming – or more critical to get right, particularly with so many organisations implementing long-term AI strategies and the fact that an organisation’s CRM will feed
AI is transforming how sales teams work, and many CRM providers are racing to add “intelligent” features across the board. But while the technology is powerful, the way AI delivers value depends entirely on the type of sales you’re running. Treating B2B and B2C sales as identical when it comes to AI isn’t just an
Why a One-Size-Fits-All Approach to AI in CRMs Could Cost You Read More »
We’re delighted to share that our insights on CRM integration and data management have been featured in the latest Waterford Chamber Network magazine! Sharing Expertise with the Business Community As an independent digital transformation consultancy, we’re passionate about helping Irish businesses optimise their technology stack and eliminate the barriers that hold them back. When the
We are thrilled that Natalie received the “Highly Commended” accolade in the STEM category at the recent Network Ireland Waterford Businesswoman of the Year Awards at the stunning Waterford Castle! A heartfelt thank you to Ann Marie Shannon and the entire Network Ireland Waterford committee for organising such a spectacular event. It was an honour
Do you trust that the data you’re using is current? Or are you making critical business decisions based on information that’s already out of date? Without the right CRM, businesses often rely on static data – by the time reports are pulled, the information is already hours or even days old. That delay can mean:
Are You Making Decisions Based on Outdated Data? Here’s Why That’s a Problem Read More »
Many businesses start out managing everything with spreadsheets. And for a while, that works fine. But as your business grows, spreadsheets quickly become a nightmare to manage. And when your business runs on scattered, unreliable data, it leads to mistakes, lost opportunities, and wasted time. A CRM system solves this by: No more correcting outdated
Outgrown Spreadsheets? Here’s Why It’s Time for a CRM Read More »
Does your team spend hours manually entering data into different systems? Not only is this a huge waste of time, but it also increases the risk of costly mistakes. When platforms don’t talk to each other, the chance of errors creeping in grows. Every time information is manually entered or re-entered, you risk: A CRM
How to Eliminate Data Entry Errors & Save Time with a CRM Read More »
Sales and client retention are two of the biggest drivers of business growth – but are your processes set up for long-term success? A strong, centralised strategy is key. Without clear, consistent processes for follow-ups, lead nurturing, and relationship management, potential clients can slip through the cracks, and existing customers may feel overlooked. That’s where
How to Strengthen Your Sales & Client Retention with CRM and the Right Processes Read More »